Personal information

Nationality Brazilian

Marital status Single

Do you have a valid travel document (passport or ID card)? Yes

Do you have a clean certificate of good conduct? Yes

Dear Hiring Manager,

My name is João Mendes, and I am a Psychology student from Brazil with professional experience in customer service, healthcare support, and administrative coordination. I am writing to express my interest in a Hotel Receptionist position, whether as an intern or a full-time employee. I am excited about the opportunity to contribute to your team while continuing to develop my communication and hospitality skills.

I have always enjoyed working directly with people and creating positive experiences through professional, respectful, and efficient service. I believe that a receptionist is often the first impression guests have of a hotel, and I would be proud to represent your organization by providing a welcoming atmosphere and high-quality customer care.

Throughout my professional experience, I have developed strong interpersonal and organizational skills. As a Psychology intern, I conducted home visits, coordinated healthcare services, scheduled appointments, prepared technical reports, and collaborated with multidisciplinary teams. In previous customer service and sales roles, I assisted clients with product selection, resolved customer needs, and configured mobile devices before delivery, ensuring a positive customer experience. I have also contributed to process improvement by creating operational manuals and workflow charts, demonstrating my attention to detail and commitment to efficiency.

These experiences have strengthened my ability to communicate effectively, remain calm under pressure, manage multiple tasks, and adapt to different situations—qualities that I believe are essential for a successful hotel receptionist.

I am eager to learn, highly motivated, and committed to providing excellent service to every guest. I would welcome the opportunity to discuss how my background, enthusiasm, and dedication can contribute to your hotel. Thank you for your time and consideration. I look forward to hearing from you.

Sincerely,

João Mendes