Personal information

Nationality Indonesian

Marital status Single

Do you have a valid travel document (passport or ID card)? Yes

Do you have a clean certificate of good conduct? Yes

Dear Hiring Manager,

My name is Reswara Fajar Aji Dama Purbani, and I am a fresh graduate with a Bachelor's degree in German Language Education from Universitas Negeri Jakarta. I am writing to express my strong interest in the Frontliner Receptionist position at your hotel.

I am a communicative, detail-oriented, and service-minded individual who enjoys interacting with people from diverse backgrounds. With experience in customer service, communication, and guest assistance, I am excited about the opportunity to contribute to creating a welcoming and professional experience for hotel guests.

My background has equipped me with strong interpersonal and problem-solving skills. During my time as a Customer Service Ambassador at Telkomsel, I assisted customers with various service requests, provided clear information, resolved customer concerns, and promoted products based on customer needs. This experience strengthened my ability to remain professional, patient, and solution-oriented while handling different customer situations.

In addition, I served as an Indonesian Speaking Partner for international students from Germany, where I supported their communication needs, cultural adaptation, and daily activities. This experience enhanced my cross-cultural communication skills and my ability to assist individuals from different nationalities with warmth and professionalism.

I am fluent in Indonesian and have working proficiency in English and German, which allows me to communicate effectively with both local and international guests. Furthermore, I am highly organized, reliable, and comfortable handling administrative tasks such as data entry, document management, scheduling, and coordination.

I am particularly interested in joining your hotel because it would allow me to combine my passion for customer service, communication, and hospitality while gaining valuable international experience. I am confident that my positive attitude, adaptability, and commitment to excellent service would make me a valuable addition to your team.

Thank you for your time and consideration. I would welcome the opportunity to discuss how my skills and experiences can contribute to your organization. I look forward to hearing from you.

Sincerely,

Reswara Fajar Aji Dama Purbani