Personal information

Nationality Kenyan

Marital status Married

Do you have a valid travel document (passport or ID card)? Yes

Do you have a clean certificate of good conduct? Yes

02/10/2026
Your Name]

ESTHER NJAMBI WAMBUI
P.O BOX 38-0030
GATUNDU
TEL:+254 723348044
wambuiesther80@yaho.com

Hiring Manager


RE: APPLICATION FOR THE POSITION OF HOTEL RECEPTIONIST

Dear Hiring Manager,

I am writing to express my interest in the Hotel Receptionist position at your hotel. I am a friendly, professional, and customer-focused individual with experience in reception, administration, and dealing with clients from different backgrounds. I take pride in creating a warm and welcoming first impression while ensuring that every guest receives excellent service.

I am particularly interested in joining your hotel because I understand that the reception desk is at the heart of the guest experience. From welcoming guests and handling enquiries to managing appointments, telephone calls, records, and administrative duties, I am confident in my ability to remain organized, calm, and professional in a busy environment.

My experience has helped me develop strong communication, customer service, computer, administrative, and problem-solving skills. I am comfortable handling confidential information, responding to clients professionally, working as part of a team, and managing multiple responsibilities while maintaining attention to detail.

One of my key strengths is my ability to build positive relationships with customers. I understand the importance of listening carefully, responding respectfully, and finding practical solutions to clients' needs. I am also dependable, hardworking, quick to learn, and willing to adapt to new systems and procedures.

I would welcome the opportunity to bring my skills, positive attitude, and commitment to excellent customer service to your hotel. I am confident that my experience and dedication would allow me to make a valuable contribution to your team.

Thank you for considering my application. I would be grateful for the opportunity to discuss my suitability for the position further and would be pleased to attend an interview at your convenience.



Yours faithfully,

Esther Njambi Wambui