Personal information

Nationality Ugandan

Marital status Single

Do you have a valid travel document (passport or ID card)? Yes

Do you have a clean certificate of good conduct? Yes

Dear Sir/ Madam:
I am pleased to be writing to apply for the position of a Receptionist. I saw the advertisement a day ago on social media and after studying the job description I feel I can make a positive impact to you company.
I have been working as an administrator for 3 years now.
I am employed as an administrator for Mahat Authorities LTD a construction company, handling a big number of customer
interactions on the daily basis. During my time in this role, I demonstrated a passion for
customer service. I am always prepared to go the extra mile to meet customers’ expectations and I have been commended for my enthusiastic approach to my job.
Having recently learned about your company’s commitment to the career development of employees, I feel particularly excited about this opening. I am always eager to take on new
challenges and I believe this job would enable to progress naturally to more senior roles.
My key skills and experiences include:
. Strong communication skills, with the 3 years’ experience engaging with a big number of customers daily via telephone, emails, and in-person.
. A track record of solving complex problems for customers in a timely manner; this contributed to 18% increase in customer satisfaction at example Company.
. Adopt with various software and IT solutions that are relevant to customer service, including Microsoft Office, Zendesk.
Passionate about continuous learning and professional development, I am eager to undertake training to expand my skill set.
Thank you for you time and consideration. I would be delighted to hear from you if you would like to discuss my application in detail.