Personal information

Nationality Kenyan

Marital status Single

Do you have a valid travel document (passport or ID card)? Yes

Do you have a clean certificate of good conduct? Yes

Grace Atyang Ojuma
P.O Box 6088-00100
Nairobi, Kenya
+254799111571
graceatyang07@gmail.com

27/10/2024

Hiring Manager
Trawox Recruitment Agency

Dear Hiring Manager,

I am writing to express my interest in the waitress position advertised through Trawox. With over two years of experience in the hospitality industry, a Bachelor’s degree in Hotel and Institution Management with IT, and a strong commitment to exceptional customer service, I am excited about the opportunity to contribute to your clients' dining teams.

Currently, I work as a server at Ciala Resort, where I have developed strong skills in welcoming guests, managing food and beverage orders, and maintaining an organized and clean service area. I am proficient in using POS systems for accurate order management and payment processing and have a keen eye for detail in both guest service and station upkeep. My ability to handle guest complaints and special requests professionally has helped me consistently contribute to a positive guest experience, fostering repeat patronage and high satisfaction levels.

My fluency in English, Kiswahili, and French also enables me to connect with diverse guests, enhancing their experience by addressing individual needs in their preferred language. I am confident that my experience and dedication to excellent service align well with the standards upheld by Trawox’s clients, and I am excited about the possibility of contributing to their success.

Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experience align with your clients' needs.

Warm regards,
Grace Atyang Ojuma